What we do

Human behaviour is complex.

If you want to instil new habits and skills in your team, you need to artfully engage them on multiple levels. That’s what we do.

We are experts at understanding human behaviour, ‘reading a room’, challenging learners in ways that help them expand their thinking and giving every learner what they need to get the most out of a session. From front line staff to management, we help your team make the connection between behaviour and its contribution to organisational safety. 

We can transform NTS training for your organisation.

NTS training

Non-technical skills (NTS) or human factors are the social and cognitive skills required to work safely and effectively. Combined with technical skills, these are fundamental to organisational and individual safety and efficiency. 

These skills/factors include:

• decision making 

• situational awareness 

• threat and error management 

• communication 

• leadership and teamwork 

• stress 

• fatigue 

• culture 

• resilience 

• conflict resolution 

• information processing 

• workload management 

Safety investigations have repeatedly confirmed that human factors contribute to at least 80 per cent of aviation incidents and accidents. This is also identified in other safety related industries such as rail, maritime and healthcare. 

CTG training programs

We deliver NTS training for your target audience. Training that is engaging, relevant, cost-effective and designed to enhance safety.

We take the theoretical concepts of NTS core topics and develop them into courses that meet both legislative requirements and the practical needs of learners. Our training packages are designed (and priced) around the ADDIE instructional design framework to ensure clear, well-defined goals and outcomes that are measurable, reliable and valid. 

Our flexible training packages meet the needs of your business. We offer:

• full day training packages (on single or consecutive days) or we can offer separate modules

• training for groups of any size

• on-site/face to face and online training 

• standard and customised courses

Our courses promotes opportunities for learners to provide feedback and contribute their own stories and experiences to make real world connections.